A lifetime ban at SpinKings is a permanent account closure triggered by serious policy violations or voluntary self‑exclusion. Common reasons include self‑exclusion requests, breach of bonus terms, fraudulent activity, or multiple account creation. Once a lifetime ban is applied, the account is locked and cannot be reopened without a formal review. The casino logs your personal details, including name, address, and payment identifiers, to prevent re‑registration. Knowing these triggers helps you avoid actions that lead to a permanent ban.
If you wish to voluntarily ban yourself from SpinKings casino, follow this walkthrough. First, log into your account and navigate to the “Responsible Gambling” section. Second, select “Self‑Exclusion” and choose the “Lifetime” option. Third, complete the online form with your full name, registered email, and date of birth. Fourth, upload a clear photo of your government‑issued ID (passport or driver’s licence). Fifth, submit the request and wait for confirmation. Typical processing time is 24–48 hours during business days, though it can extend to 72 hours. After approval, you will receive an email stating your account is permanently closed. Note: any pending withdrawals may be processed according to the casino’s standard withdrawal policy, which takes 1–5 business days.
| Step | Action | Documents Needed | Estimated Time |
|---|---|---|---|
| 1 | Log in & go to Responsible Gambling | None | 2 minutes |
| 2 | Select Lifetime Self‑Exclusion | None | 1 minute |
| 3 | Fill personal details form | None (info from profile) | 3 minutes |
| 4 | Upload valid photo ID | Passport, driver’s licence, or national ID | 5 minutes |
| 5 | Submit request | Confirmed submission | 1 minute |
| 6 | Wait for email confirmation | None | 24–72 hours |
Many users encounter hiccups during the ban process. A frequent issue is the rejection of ID documents because the photo is blurry or the file size exceeds 5 MB. Resubmit a clear, scanned copy. Another problem is failing to receive the confirmation email – check your spam folder and whitelist support@spin-kings.com. If your self‑exclusion request is not processed within 72 hours, contact live chat with your case number. Some players find that their SpinKings bonus balance does not cancel immediately after a ban request; instead, any active bonuses are voided within 24 hours. For troubleshooting, always keep a screenshot of your request and your submission ID. Do not open a new account after a lifetime ban – it violates policy and risks forfeiting any future withdrawals.
If you have pending winnings from a SpinKings no deposit offer, understand that those funds are subject to the casino’s standard withdrawal limits (e.g., €100 per transaction, €2,000 per month). The ban does not automatically release those funds; you must wait for the normal verification and withdrawal process. In rare cases, the finance team may block payouts if they suspect bonus abuse – be prepared to provide transaction records.
Once your ban is in effect, you lose access to all account features: you cannot log in, place bets, or use the SpinKings promo code for future offers. Any funds in your account (deposits plus any winnings) will be returned to you after the standard withdrawal procedure, minus any reversals or fees. The casino uses payment methods such as Visa, Mastercard, Skrill, Neteller, and bank transfer; each has its own processing time (1–3 days for e‑wallets, 3–7 days for cards). Your personal data remains on file indefinitely to enforce the ban. You will also be removed from all mailing lists and cannot claim the SpinKings free spins welcome package again. Note that the casino may continue to review your account for any outstanding chargebacks – if one exists, the ban will remain until resolved.
Appealing a lifetime ban is possible but difficult. You must contact the support team with a written request explaining why the ban should be lifted (e.g., self‑exclusion was temporary or based on incorrect information). Provide proof of identity and a sworn statement that you will follow all rules. The casino reviews appeals on a case‑by‑case basis and typically responds within 14 days. Many appeals are rejected unless the ban was applied in error. If your appeal succeeds, the account is restored with all previous history intact. However, if the ban was due to fraud or multiple accounts, reinstatement is almost never granted. For voluntary self‑exclusions, most jurisdictions require a mandatory cooling‑off period of at least 6 months before you can even request reinstatement.
Remember, a lifetime ban is a serious tool. If you ever need help managing your gambling, contact responsible gambling organisations. For more details about SpinKings policies, read the terms and conditions on their website: SpinKings.
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